You can become a subscriber by purchasing a plan. There are four subscriptions available, a Three-Piece and Five-Piece Monthly Subscription Plan and a Three-Piece and Five-Piece Annual Subscription Plan. Each item is carefully curated by the team to give you gorgeous pieces that you can enjoy all year round, whatever the occasion.
Your account will be charged for the first box, the day you subscribe. Your account will be charged on the same date of each month moving forward for monthly plans. All orders will be shipped within 5 business days of payment processing.
It is important that you check your order or items upon receipt and always before use. If any errors occur or issues arise then these need to be reported to us immediately so we can investigate. Please note, we cannot accept returns on pierced items for hygiene reasons and items must have all tags attached. Items must be return with 28 days of receipt.
There are no cancellation fees associated with terminating your monthly subscription.
You can request a cancellation and a refund within 48 hours of subscribing to the annual plan. Refunds take between 5-7 working days to process. There are no refunds provided once the first box has been received.
We want you to have the best experience so upon subscribing, you will receive an email with a link to a form that we ask you to fill in. The information provided helps us to tailor your experience ensuring you love everything you receive in your box!
You may cancel your monthly subscription at any time. No cancellation fees will be imposed. If you intend on canceling before your next renewal, the cancellation must be processed 5 business days prior to the renewal date. If your billing date falls over a weekend or holiday, the cancellation request must be received before 12:00 pm GMT (noon) on the previous business day.
We ship your first box 5 business days from first sign-up. Subsequent boxes are shipped on the 25th of each month.
Not at all, The Jewellery BOX is available to everyone internationally!
The events are exclusive to annual subscribers, however as a way of saying 'Thank you' to our long-term monthly subscribers, we invite a select few to attend those events.
Due to the increasing demand of this service, we have limited spaces available. Don't worry though, subscribe to the newsletter and we will let you know once we have more spaces available!
Yes, you'll need to choose either a monthly or annual plan to get access to The Jewellery BOX rewards program.
When you subscribe to a plan, you will receive a link to a secure form where apart from helping our team understand what your sense of style is, you can also fill in as much or as little information to help us understand what your likes and dislikes are. So if you love Afternoon Tea with friends, we will arrange that for you as a gift from us.